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Frequently Asked Questions

1 What adhesives are approved for CRAFT floors?

For a CRAFT floor warranty to be valid, it is imperative that only specific adhesives approved by CRAFT are used. Information on these approved adhesives is outlined in the CRAFT Recommended Adhesives Guide.

2 Why is it important to use CRAFT-approved adhesives and follow installation instructions?

To ensure the validity of your CRAFT floor's warranty, it is crucial to follow all specified instructions and recommendations, including using only CRAFT-approved adhesives. Failure to do so, or to use the correct gluing pattern, can lead to serious installation issues and will void the warranty.

3 What is the correct gluing pattern for the Fastener With Partial Glue-Down Installation method?

For the Fastener With Partial Glue-Down Installation method, CRAFT requires adhesive to be applied in a pattern of three parallel lines. The two outside lines should be 1” to 1 1⁄2” (25mm – 38mm) from the edges of each board.

4 What should be done if glue gets on the surface of the CRAFT floor during installation?

Installers must clean up and fully remove any glue that comes into contact with the floor’s surface or the bevel areas. This should be done before the glue dries to prevent any issues with the floor's finish.